Student Services Hub
We serve as a one-stop resource for student services and a knowledge centre for our students.
Here at Student Services Hub, you will be able to conveniently complete your university transactions, obtain information on SMU, our programmes, policies, or just about any other student-related issue.
VOICES@SMU
SMU endeavours to provide a safe study and work environment for all members of our community. We believe that everyone has the principal right to feel secure, protected and respected within SMU.
Voices@SMU, a unit that resides within Student Services Hub (SSH), assists and supports students (regardless of gender) affected by harassment or violence – including cases of sexual harassment or sexual assault.
As the designated first-response unit for harassment or violence cases, Voices@SMU gives students (reporting or accused parties) a safe and central place to be heard. Our trained staff work closely with SMU’s professional counsellors (from Mrs Wong Kwok Leong Student Wellness Centre) and schools to explore options with regard to their case and provide students with necessary assistance and support for their decisions.
All matters or persons brought to the unit’s attention will receive equal fairness, facilitated support and appropriate action. Cases will be treated with paramount confidentiality.
Email Voices@smu.edu.sg for more information or to report harassment or violence cases.
Disability Support Services
At SMU, we strive to build an inclusive learning community. SMU is committed to making our campus accessible and promoting equality of opportunity for persons with disabilities. Disability Support Services provide advice, facilities and support for our students with disabilities. These include:
- Academic accommodations
- Accessible course materials
- Orientation and mobility training
- Assistive technology
- Assistance in accessing campus services and facilities
- Student assistants
Students can write to dss@smu.edu.sg to request for disability support and discuss their accessibility needs.
Wellness
Mrs Wong Kwok Leong Student Wellness Centre is a dedicated hub that provides our students with mental health support by offering them a safe space to explore and manage their personal lives through dedicated sessions with professional counsellors. In addition to the conducive facilities for such sessions to take place, our professional counsellors also organise individual or group counselling sessions, seminars and workshops.
We augment the help that our professional counsellors give to our students by partnering them with SMU Peer Helpers. These are a group of undergraduates who have been trained in basic helping skills to offer emotional support and listening ears to those who may be experiencing emotional or personal challenges.
Should any form of assistance in the area of wellness be required, do contact the Centre for a confidential and free-of-charge appointment. It is assuring to know that someone is available to walk through challenging periods with you.
